347-508-2258
Frequently Asked Questions
Dog walker procedures and hours of operation
Hours of Operation & Holidays
Regular Pet Service Hours
Monday- Friday, 6am-6pm
Weekend Service Hours
Weekend walks can be reserved in advance. Submissions for weekend walks are recommended to be made 1 or 2 days in advance. We will try to accommodate for weekend walks for any last minute request. Weekend walks are standard rates +$10
Regular Pet Service Hours
Late night walks (after 6pm) are standard rate +$10
Holiday Service Hours
Must be scheduled in advance and are accepted via a first come first serve basis.
FRequently Asked Questions
When will my dog be walked?
There will be a 2 hour pick up window for scheduled walks
In order to accommodate for every owner's varying schedules, there will be a 2 hour pick up window reserved around every scheduled walk. For example, if you schedule a walk for 4pm I will arrive sometime between 3pm and 5pm. I will offer a 1 hour pick up window depending on availability and for any young puppy services.
What if i cancel your services?
Cancellation Policy
If a client request to cancel any services 48 hours before their scheduled walk/sitting then they will receive a full refund. If a cancellation occurs after 8am during the day of a scheduled walk/sitting then the client will receive no refund.
will my dog walk in a group?
Group Walking Policy
Most walks will be one on one. Group walks will be available as long as all dogs are of same temperament, size, and permission is granted from all owners. Dogs will not be walked in groups without the client's knowledge.
Are last minute request Acceptable?
Yes I do!
If you have any last minute requests please notify me as soon as possible. I will do my best to accommodate at no extra cost.
Are you able to administer medication?
Yes!
I will be able to administer any ointments, pills, and/or drops to your pet. As long as said medication does not require a professional certification or use of needles.
Are there pet care services for different pets?
Of course!
I'm more than happy to offer a lending to any clients with cats, birds, reptiles, etc
How will Dog walkers access my house?
A key must be provided
You can either give me a copy of your house keys or place them in a location outside of the house and notify me before hand. I will return the key after every walk/sitting if it is requested by the client.
Can dog walkers do off leash walks?
Off leash policy
Off leash walks even if your dog has been trained for such occasions are NOT allowed.